While live broadcasts are in progress we will not respond promptly to phone calls or emails. Instead, please use our live chat service by clicking on the red "Live Chat Support" link below. If no support techs are available, you will be prompted to email us. We will work as diligently as possible to help resolve your issue(s).
We regularly review our technological assets, broadcast protocols and site infrastructure in an effort to make site navigation as well purchasing and viewing content as smooth and user-friendly as possible. However, we understand that you may still have unanswered questions. If so, please review our to find answers to some of our most frequently asked questions.
Getting access to Black Dog Hockey content is fast and easy to do! All purchases are processed via the PayPal payment system; however, you do not need a PayPal account to make a purchase. Most major debit and credit cards are accepted. If you need help, please review our for a step-by-step guide through the purchasing process. Details on retrieving login credentials and how to access live and on-demand content are also provided.
For all general inquiries, please fill out and submit the following form. A member of the BDE staff will respond to you in a timely manner. Responses may be delayed up to 48 hours while live broadcasts are in progress. DO NOT USE THE CONTACT FORM FOR URGENT INQUIRIES! PLEASE CONTACT LIVE CHAT SUPPORT INSTEAD.
Your access to and use of the Services provided by Black Dog Hockey are conditioned on your acceptance of and compliance with our . Please be aware of these conditions when accessing content on our platform.