Reset Password

Passwords for Black Dog Streaming accounts are encrypted and cannot be directly retrieved from the data base. If you have a Black Dog account and have lost or forgotten your password, it can be reset to a new temporary password which will be sent to you in an e-mail. You can change this password to something easier to remember by using the 'Change My Password' link on the MyAccount page.

If you want to proceed, simply enter your e-mail in the field below and click the RESET MY PASSWORD button.

NOTE: Please only reset your password ONCE. Repeated password resets will only further exacerbate issues with retrieval. After you initiate your password reset please check your e-mail inbox, including your spam folder.

If you do not promptly receive your password, please contact our live chat support team via our HELP page for assistance.